Known issues with the knowledgebase website
Summary
The CCE Support Knowledgebase was upgraded to version 2.0.4 in November 2008. Significant changes were made from version 1 and this article will keep track of any known issues with this site itself.
Known Issues
| Description |
Comment |
| Loading of web pages is slow on first access. |
The following comment is from the developers of the Knowledgebase software:The first load of any .Net 2.0 application, includes a step for the microsoft JIT (Just In Time) Compiler, this is pretty standard on ASP.net applications, as the page libraries are recompiled everytime you modify an ASPX or the Web.Config, making it easier to update ASP.net websites in situ. The KB is quite a large application so that initial compilation could take some time. |
| Export as PDF does not work on older articles. |
Only new or recently edited articles are able to be exported as a pdf document. If the export fails you will be presented with an empty browser window, simply click your browser back button and select the text to copy out into a text editor if you require a local copy. |